Welcome to Glowwe Lab. By accessing or using our website, database, and interactive tools, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use the platform.
The information provided by Glowwe Lab—including ingredient summaries, comedogenicity ratings, formulation analyses, and conflict warnings—is for educational purposes only. It is not intended to substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or a qualified dermatologist with any questions you may have regarding a medical condition. Always patch-test new products.
2. User Accounts & Security
To access features like Routine Building and Product Saving, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Glowwe Lab reserves the right to suspend or terminate accounts that engage in abusive behavior or violate these terms.
3. Community Reviews & User-Generated Content
We encourage users to share their authentic experiences with formulations. By posting a review on Glowwe Lab, you agree that:
- Your review reflects your genuine, unbiased experience with the product.
- You will not post spam, promotional links, hate speech, or harass other community members.
- You grant Glowwe Lab a non-exclusive, royalty-free license to display, reproduce, and distribute your review across the platform.
- We reserve the right to remove any review that violates these community standards without prior notice.
4. Data Accuracy & Formulation Changes
Cosmetic chemistry is a rapidly evolving field, and brands frequently reformulate their products without public announcements. While our chemists strive to ensure our database is accurate and reflects the latest scientific consensus:
- Glowwe Lab makes no warranties regarding the absolute accuracy, completeness, or timeliness of ingredient lists.
- You should always verify the physical ingredient list on the product packaging before use, especially if you have known allergies.
5. Personalization Results & Algorithms
The "Best Match" and "Avoid" flags generated by your Skin Profile are algorithmic suggestions based on general dermatological guidelines. Individual skin reactions vary wildly. A "Match" does not guarantee a product will work flawlessly for you, and an "Avoid" does not guarantee a product will definitively harm you.
6. Intellectual Property
The Glowwe Lab platform, including its original content, database architecture, the "Glowwe Score" algorithm, custom graphics, and proprietary text, are the exclusive property of Stylesense Solutions Sdn Bhd and are protected by copyright and intellectual property laws. You may not scrape, copy, or commercially distribute our database or analyses without explicit written permission.
7. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall Glowwe, Stylesense Solutions Sdn Bhd, or its chemists, directors, or employees be liable for any direct, indirect, incidental, special, or consequential damages—including but not limited to skin irritation, allergic reactions, or financial loss—resulting from your use of the Glowwe Lab platform or reliance on its data.
8. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of the platform after changes are posted constitutes your acceptance of the revised terms.